UnitedHealthcare Core Plan. With this plan, you can use any doctor, clinic, hospital or health care facility you want. You can save money when you use the national network. You also have coverage if you use out-of-network providers. The Core Plan highlights. Call 1-888-887-4114 / TTY 711 to reach out today. If your health plan includes the Employee Assistance Program (EAP), you can call our coordinators 24/7 for a no-cost, confidential assessment of your situation and a referral to licensed professionals and services. . Medicare Advantage: From Feb. 4, 2020, through March 31, 2021, UnitedHealthcare waived cost sharing (copay, coinsurance and deductible) for in-network and out-of-network COVID-19 treatment services. This includes telehealth, inpatient and outpatient COVID-19 treatment. Treatment must be for a COVID-19.
United Health Care (AARP) announced today they were waiving the cost share on Medicare Advantage plans. The following is the announcement:
Member’s health is our priority. Recently, we shared news that UnitedHealth Group is taking additional action to directly support people affected by the COVID-19 pandemic by providing over $1.5 billion of additional support for our customers. We wanted to share more details with you.
To help member’s get the care they need, we are waiving cost-share (copays, coinsurance and deductibles) for our Medicare Advantage plan members as follows. Members will have a $0 copay for primary care provider (PCP) and specialist physician services, as well as other covered services (listed below) between May 11, 2020 until at least September 30, 2020. By lowering our PCP and specialist copays to $0, along with our telehealth cost-share waiver, we hope to help make it easier for member’s to access care.
Services included
The following services, if covered by a member’s plan, are eligible for a $0 copay under the cost share waiver, but do not include diagnostic tests and certain other services.
FDA-authorized COVID-19 vaccines are covered at $0 cost-share during the national public health emergency period. The Centers for Disease Control and Prevention and state health departments are advising who can get the vaccines and when. Find resources about vaccine availability for your area, or learn more about COVID-19 vaccines and your plan benefits by signing in. UnitedHealthcare Motion® is an innovative program that lets you earn money for out-of-pocket medical expenses by walking. You are paid to take steps toward good health. What could be more motivating? Manage your costs. This program gives you more power to manage your health-care costs.


- Primary care provider (PCP) office visits
- Specialist physician office visits
- Physician assistant or nurse practitioner office visits
- Medicare-covered chiropractic and acupuncture services
- Podiatry services and routine eye and hearing exams
- Physical therapy, occupational therapy and speech therapy
- Cardiac and pulmonary rehabilitation services
- Outpatient mental health and substance abuse visits
- Opioid treatment services
The $0 copay applies to services from a network provider and out-of-network services covered by the plan.
Member cost share is not waived for the following services, unless they are related to COVID-19 testing or treatments:
- Lab and Diagnostic tests (radiological and non-radiological)
- Part B and Part D drugs
- Durable Medical Equipment, Prosthetics, Orthotics and Supplies
- Renal Dialysis
- Other services not covered by your plan
Copays, Coinsurance and deductibles for services in the following settings are not waived. Members will be responsible for their share of the cost under their benefit:
- Inpatient hospital and Outpatient surgery or observation services
- Skilled Nursing Facilities
- Emergency, Urgent and Ambulance services
United Healthcare Copay For Urgent Care
Eligible Members
The cost-share waiver applies to all UnitedHealthcare Medicare Advantage members, including members of Special Needs Plans (SNP) and UnitedHealthcare Group Medicare Advantage plans.
United Healthcare Copay Clear
This information is posted on our UnitedHealthcare COVID-19 Health and Wellness page for members. Thank you for being a partner in care to our members during this time.
