Hi everybody,
From Upgrade a deployment at Citrix Docs: In-place upgrades from versions earlier than Workspace Environment Management 4.7 to version 1808 or later are not supported. To upgrade from any of those earlier versions, you need to upgrade to version 4.7 first and then upgrade to the target version. A few days ago, Workspace Environment Management (WEM) Version 1808 was published. Below an introduction to WEM and a guide to upgrade to version 1808. Link to Citrix Documents Site. General Information. Workspace Environment Management is a Performance Management and UEM (User Environment Management) tool from Citrix.
made the CXD-310I course some days ago and we learned about WEM and the usefull features like CPU and Memory management. So I would give it a try in our new, fresh 7.15 enviroment (we are in the process of change from 6.5 to 7.15) but after I did the rollout of the new master image, I have some strange things happen and I don't know how to deal with.
Our setup ist:
- Citrix 7.15 LTSR on Windows Server 2016 Std.
- PVS 7.15 CU3
- Citrix UPM
- GPOs
Now I installed WEM Broker server and the console on one of our two DDC, the Agent Host on the master image (new version in PVS). So everything is fine, agents are online and synchronised in the console. I only use the System Optimization in WEM, everything else is not active, under Advanced Settings I also disabled any feature of the WEM agent itself (no refreshes etc.).
But now, if a user log in, that has allready arranged his desktop icons, or had icons pinned to taskbar and installed some printers .... everything is gone. The desktop still has the icons but not arranged anymore, printers are gone ... I'am not sure if this is a normal behaivor of WEM that this things will be overwritten or if this is bad configuration ?
When the same user log in on an another VDA with no WEM Agent installed, his desktop, printer etc. is normal again as it was on last logoff. So it has to do with WEM Agent .....
Would be great if you have some ideas or can explain how WEM is working in detail and if the users have to arrange this things once again on login with installed WEM Agent.
Thank you !
Regards,
Citrix Workspace App Release Notes
Roland